Search issue
- Account email
- Exact task and selected filters
- Run ID and approximate time
- Expected and actual result
- Screenshot and incorrect profile links
Report the exact run, not just the symptom.
Firsay support is handled through the official Telegram contact. Include enough evidence to reproduce the problem without sharing secrets.
Include in your report
Account or billing issue
- Account email
- Plan or requested access
- Error message and time
- Browser and device
- Do not send passwords or tokens
Never send secrets
Support will not ask for your password, Turso token, Telegram session string, provider API key, or browser cookie.